Frequently Asked Questions

Send a short note through the contact form about your build, deadline, and stack. You get a focused reply with a scoped plan and the next best step — build path, timeline, and whether a codebase from our library shortens it — before any work begins.

A focused website package starts from KES 45,000. Ecommerce, portals, and custom systems are scoped around the actual workflow, integrations, and launch needs. Before work begins, you receive a written proposal that makes the deliverables and any third-party costs clear.

Timing depends on the scope, content readiness, decision speed, and integrations required. A focused website can move quickly; ecommerce, portals, and custom workflows need more planning and testing. We agree on a realistic delivery plan before the build starts.

Every website package includes responsive implementation, clear enquiry or conversion paths, basic on-page SEO foundations, testing before launch, and a practical handover. Higher-scope work adds pages, integrations, custom workflows, or ecommerce features where agreed.

You retain ownership of the work and the accounts created for your project. Credentials, third-party services, ongoing costs, and handover items are made clear as part of the agreed scope.

Yes. The codebase library is permanently available as a self-serve tier. Each product runs on its own checkout flow with instant delivery, documentation, and demo links. Engaging BuildPreview for customization or deployment is optional.

A retainer reserves an ongoing window of engineering hours you control — priority fixes, feature tweaks, dependency upgrades, and integrations — with a short monthly summary of what shipped and what is queued.

Yes. Deployment support covers hosting setup, SSL, environment configuration, email, payment integration, production build fixes, and go-live checks against a verified build.

Modern stacks such as React, TypeScript, Node.js, PHP/CodeIgniter, Supabase, PostgreSQL, MySQL, and common hosting platforms — both inside existing codebases and from greenfield builds.

Use the contact form, include the product, feature, or business workflow you want to build, and you’ll get a practical reply instead of a slow sales cycle.

Because digital products download immediately, refund requests are reviewed case-by-case. Engaging BuildPreview before purchase lets us confirm fit and scope first, reducing the need for refunds.

Live demos are available from each product detail page when a demo is provided for that codebase; the library home also lists example categories.

Yes. The rescue pillar reproduces the failure, fixes the root cause, stabilizes the build, and documents the path forward — scoped and time-boxed.

Support duration depends on the engagement: one-off builds include an agreed post-ship window; retainers cover ongoing support for as long as you keep the window active.

Yes. Discovery, design review, implementation, and handover can be run remotely with shared previews and clear communication. The right delivery rhythm is agreed during scoping.